There are many reasons why you might need storage:

You may be moving, and require temporary storage.
You may be travelling or taking a temporary job.
Maybe you're decorating or simply creating some extra space.

Whatever the reason, if you need to store some, or all of your household goods for a few
days, a few weeks, or indefinitely you can rely upon us as a member of the British
Associationof Removers (BAR) to help you out.

• STORAGE

Modern storage is simple and convenient. We will collect the things you want to store directly from your home, pack small items into boxes and wrap larger items to stop them getting dusty or damaged. Then we’ll then load it into a purpose-built, wooden storage container, seal it, and leave for the store.

When our vehicle arrives at the store, the container will be unloaded and stacked carefully in the warehouse. It will stay there, untouched, until you want everything back. The system involves the minimum of handling, so everything stays safe.

Security and Access

We take the safety and security of your personal belongings extremely seriously. Nobody but you should be able to access your container at any time during storage. Our warehouse is secure, alarmed, manned 24-hours a day and has closed circuit TV surveillance. We also use steel containers that can even withstand fire. Procedures are totally automated to eliminate the opportunity for human error or unauthorised entry.

You can access your goods whilst they are in storage but you should try to tell us in advance that this is likely and, if you can, which items you wish to retrieve before collection.

Preparation (recommendations)

Place labels on all items you wish to store.

Make sure that any “white goods” (freezers, fridges, washers, etc.) are turned off a few days before they are to be stored so that they are thoroughly dried out. It is also advisable to clean and dry all items, particularly things normally used outside (bikes, garden tools, etc.).

DO NOT store precious items, such as jewellery, money, deeds or other important documents. Also, no plants, food or animals should be sent for storage. We recommend that everything going into store is clean and dry - so consider any items that a kept outside the house and get them ready well in advance.

We cannot accept hazardous goods like paint, aerosols, gas bottles or other potentially dangerous items such as weapons.

Insurance

We can offer full insurance if required. List and declare the value of all goods to be stored and be sure to give this to us in writing with as much notice as possible - we will answer any questions you may have and help you with any documentation should it be necessary.

Payment

Storage charges are calculated on volume to be stored and a minimum period of storage, and like most rental agreements, payment is in advance.

The insurance premium for cover is usually calculated as a percentage of the rental charge.

Consumer Affairs

As a member of BAR, we are here to support you should you have a problem. In the unlikely event that you do encounter a problem, BAR operates a free conciliation service to sort out disputes in a friendly way. This is backed up with a low cost independent arbitration scheme to help if agreement cannot be reached.