Privacy and Cookie Policy

Website Privacy and Cookie Policy

Last updated: 28th May 2023

This privacy and cookie policy (“Policy”) outlines how Express Removals (“we,” “us,” or “our”) collects, uses, stores, and protects the personal information of individuals who visit our website, https://www.expressremovals.com/ (“Website”). This Policy also explains our use of cookies and your choices regarding those cookies.

Data Collection and Use
We may collect personal information from you when you visit our Website, specifically when you interact with our contact forms. The types of personal information we may collect include your name, email address, phone number, and any additional information you choose to provide in your message.
We use the collected personal information solely for the purpose of responding to your inquiries, providing information, and offering our services. We may also use the information to improve our Website and enhance user experience.

Lawful Basis for Data Processing
We process personal information on the lawful basis of legitimate interests, as it is necessary to respond to your inquiries and provide information about our services.

Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your personal information with trusted service providers who assist us in operating our Website or conducting our business. These service providers are required to keep your information confidential and secure.

We may also disclose your personal information if required by law or in response to a valid legal request.

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Once the information is no longer necessary, we will securely delete or anonymise it.

Cookies
Our Website uses cookies to enhance your browsing experience and collect information about how you use the site. Cookies are small text files that are placed on your device by the websites you visit.

We use the following types of cookies:

Necessary cookies: These cookies are essential for the proper functioning of our Website and enable you to navigate and use its features.

Analytics cookies: We use Google Analytics to collect information about how visitors use our Website. This helps us analyse website traffic and improve our services. The information collected is anonymised and does not identify you personally.

Advertising cookies: We do not use advertising cookies.

By using our Website, you consent to the use of cookies as described in this Policy. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your experience on our Website.

Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:

Right of access: You have the right to request access to the personal information we hold about you.

Right to rectification: You have the right to request the correction of inaccurate or incomplete personal information.

Right to erasure: You have the right to request the deletion of your personal information, subject to certain exceptions.

Right to restrict processing: You have the right to request the restriction of processing of your personal information in certain circumstances.

Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Right to object: You have the right to object to the processing of your personal information in certain circumstances.

If you wish to exercise any of these rights or have any concerns about the processing of your personal information, please contact us using the details provided in Section 9.

Links to Third-Party Websites
Our Website may contain links to third-party websites. This Policy does not apply to those websites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

Contact Us
If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

Express Removals
54 St Leonards Rd, Bexhill-on-Sea TN40 1JB

We may update this Policy from time to time, and the updated version will be posted on our Website with the revised effective date. We encourage you to review this Policy periodically.

Thank you for visiting our website and reviewing our privacy and cookie policy.